Mamibet Privacy Policy — How We Protect Your Information
User privacy is a top priority at mamibet. This policy clearly outlines the types of information we collect, how it is used, how it is stored securely, and the rights you hold as a user of our platform in Malaysia.
This Privacy Policy applies to all users who register and use the mamibet platform. For any enquiries, please contact us at [email protected]
What Information Do We Collect?
When you register and use the mamibet platform, we collect several categories of information to ensure a smooth, secure, and personalised user experience. This information is collected directly from you during registration or automatically during platform use.
Full name, email address, phone number, date of birth, and encrypted password. This information is required to create and verify your account identity.
Device type, operating system, browser type, IP address, and general location data. This data is used to detect suspicious activity and improve platform compatibility.
Transaction details in MYR, bank name, and registered bank account number for withdrawals. Full card numbers are not stored by mamibet — processing is handled by licensed payment providers.
Game records, betting history, pages visited, and session duration. Cookies are used to maintain login sessions, store language preferences, and analyse usage patterns.
How Is Your Information Used?
Mamibet uses collected information solely for purposes related to platform operations and improving the user experience. We do not sell, rent, or disclose your personal information to any third party for marketing purposes without your consent.
- Identity verification and account security — ensuring that only legitimate account owners can access their accounts and that user funds are protected.
- MYR deposit and withdrawal processing — banking details are used to process financial transactions accurately and securely.
- Platform improvement and personalised experience — usage data helps us understand the needs of Malaysian users and improve navigation, games, and support.
- Service communications — account notifications, transaction updates, platform promotions, and policy updates will be sent via email or in-platform messages.
- Legal compliance — fulfilling anti-money laundering (AML) procedure requirements and the relevant Malaysian regulatory obligations.
How Are Cookies Used on This Platform?
Cookies are small text files stored on your device when you visit the mamibet platform. We use several types of cookies to ensure a better and more secure user experience.
Session cookies maintain your logged-in status within a single browsing session — meaning you do not need to log in again each time you navigate to a new page. Persistent cookies save your language preferences and display settings for future visits. Analytical cookies help us understand how users interact with the platform so we can continually improve our services.
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the platform, including the ability to stay logged in. mamibet does not use third-party cookies for advertising purposes.
Data Storage & Security Measures
All personal data of mamibet users is stored on servers protected with industry-standard SSL (Secure Socket Layer) encryption. This ensures that all information transmitted between your device and our servers cannot be read or intercepted by unauthorised parties during transmission.
Internal access to user data is restricted to staff who require it to perform their duties only. User passwords are stored in hashed form and cannot be read by any platform staff. Our systems conduct continuous security monitoring to detect and block any unauthorised access attempts.
Inactive user data will be retained for the period required by Malaysian law or for the purpose of resolving any outstanding disputes. Once that period has elapsed and there is no ongoing legal requirement for continued retention, data will be securely deleted in accordance with our internal procedures.
In the event of any data security breach that may affect user information, mamibet is committed to notifying affected users within a reasonable timeframe and taking immediate remedial action.
Information Sharing & Your Rights as a User
Third-Party Sharing
Mamibet does not sell or transfer users' personal information to third parties for commercial purposes. However, in the course of operating the platform, we may share limited information with the following parties: licensed payment service providers for processing MYR transactions, gaming technology suppliers that provide content on the platform, and Malaysian government authorities where required by law. All third parties involved are obligated to comply with data protection standards equivalent to or higher than those we maintain.
Right to Access, Correction & Deletion
As a mamibet user, you have the right to access a copy of the personal information we hold about you at any time. You also have the right to request correction of any inaccurate or outdated information. Access and correction requests can be submitted by emailing [email protected] with your account details included for identity verification.
You have the right to request deletion of your personal information from our systems, subject to legal requirements that obligate us to retain certain records. Valid deletion requests will be processed within a reasonable timeframe. Please note that deleting your account data means your account will be permanently closed and you will not be able to access any remaining funds without completing the withdrawal process first.
Reach our team at [email protected] or check FAQ for more information. You may also log in to your account and use the live chat function for immediate assistance.
Changes to Our Privacy Policy & How to Contact Us
Mamibet reserves the right to update or modify this Privacy Policy at any time to reflect changes in platform practices, Malaysian legal requirements, or improvements to how we protect user data. Any material changes will be communicated to users via in-platform notifications or their registered email.
Users are encouraged to review this page periodically to stay informed of the latest version of the Privacy Policy. The most recent update date will be displayed at the bottom of this page. Continued use of the platform after changes take effect constitutes acceptance of the updated privacy terms.
If you have any questions, concerns, or complaints regarding how mamibet handles your personal information, please contact our Privacy Officer at [email protected]. We are committed to responding to all privacy-related enquiries within a reasonable timeframe and to addressing your concerns with due care and professionalism.
This Privacy Policy was last updated: January 2026. This version supersedes all previous versions.